Jake M
Master Auto has serviced my car several times, and has replaced my last 6 tires. They have always been flexible, efficient, and transparent. Service: Auto maintenance
David G.
This place is awesome! I had a problem with IMM so I had to order my wheels from the mainland which worked out perfect. But I needed someone to put them on my car. I was nervous because I wanted to make sure before I ordered the wheels that they would fit. So I drove over from Lahaina and I talked to the owner Tommy. He made me feel comfortable and told me what to order exactly !!! He said there’s no need to make an appointment just come by when you have your wheels and we’ll put them on for you. I asked him for a price before he put it on and he gave me a fair price!!! They have a nice cool air condition room where you can wait. There were a lot of locals coming by and having work done. Which was a good sign that the local residence trust this guy! Highly recommend!
Mel Esteron
After having my own master mechanic go over my vehicle and fix or replace anything that may have an issue with steering and wheel alignment I took it to Master Auto Center in Wailuku to get a wheel alignment done. I did not ask for anything else to be done – just the alignment. Half an hour after dropping it off I get a call from them saying that they can’t perform an alignment due to a couple of issues which they could do for an additional charge! Now these are VERY MINOR issues according to my mechanic! And so they told me to come pick the truck up, which I did. But before I could get my keys back I had to pay $72. They did not do a single thing to my truck and I still had to pay an arm and a leg!…. They’re crooks if you ask me and my mechanic friend confirmed it! They’re out to get as much money out of their customers as they can…. even if they don’t do any repairs to your vehicle. I DEFINITELY WOULD NOT RECOMMEND THEM TO ANYONE!…
Response from Master Auto Center
Aloha Mel Our job was to align your vehicle to manufactuler specs. It is our job to tell you if anything on your steering and suspension that would prevent us from setting your alignment to OEM spec. We could have aligned your vehicle, charged you for it, and have you on your way. But that is not right. We advised you what is needed to ensure your alignment will line up with OEM specs. Its was your choice to accept the reair needs or declined. As for the charge, we do advise our customer of the charge prior to attempting to align your vehicle: that if there are parts needed to perform the alignment to OEM spec, and that your declined the repair, that there will be a alignment check fee of $72 dollars (arm and a leg) for checking your pre alignment specs, inspecting your steering / suspension componenets, and informing you of what is in need of attention. Minor plays in steering / suspension components will significantly affect your alignment. Your master mechanic should know this. I hope this explains and clear up any hard feelings. Good day and may lord be with you.
– Master Auto Center
James Davis
They were awesome! Driving from Hana they had a restroom and waiting room and they were quick and efficient.There are priced right giving me all the options before the work begin. I got to talk a mechanic that answered all my concerns. They could have easily charged me more for the work they did, but instead gave me the AC special they had going. My AC blows cold now and my car is aligned now so my tires will last and I can now drive safely down the road. I will definitely use them from now on for both of my cars. Thank you!!
Response from Master Auto Center
Mr. Davis. We thank you for your review
– Master Auto Center
Jake M
Master Auto has serviced my car several times, and has replaced my last 6 tires. They have always been flexible, efficient, and transparent.
Response from Master Auto Center
Jake. Thank you so very much for your review. Mahalo
– Master Auto Center
J F H S Creations
First time using Master Auto Center for brake inspection…brakes were in good condition so we didn’t need repairs/ services. However, customer service was 5/5 ⭐️⭐️⭐️⭐️⭐️ Wait time was great also. Will definitely try out their service again in the near future 🤙😎 Aloha, J F H S Service: Auto brake repair
Matt Neal
These guys are honest and fair and i would recommend them Services: Oil change, Steering & suspension replacement, Engine repair
JenJen D
This place was recommended to me by my boyfriend. The service here is fast. They are open on weekends, and you can drop in for an oil change. You can get a stamp card for a later discount if you go so many times. The price is decent here. I appreciate their hours and timeliness, its much more easier to work with than the actual car dealership, who is only Mon to Fri. They have been great so far and they have not given me a reason to not trust them Service: General repairs & maintenance
J F H S Creations
First time using Master Auto Center for brake inspection…brakes were in good condition so we didn’t need repairs/ services. However, customer service was 5/5 ⭐️⭐️⭐️⭐️⭐️ Wait time was great also. Will definitely try out their service again in the near future 🤙😎 Aloha, J F H S
Response from Master Auto Center
Thank you JFHS for your review.
– Master Auto Center
Matt Neal
These guys are honest and fair and i would recommend them
Response from Master Auto Center
Thank you Matt. We appreciated very much.
– Master Auto Center