Pleasant, enjoyable.

I’ve never felt so welcome in a car shop. Beautiful strong wife who knows how to run a business like its no big deal and a husband who can and WILL make you laugh. Tommy made me feel like i can take care of my truck, even if I do a job on my own. He doesn’t shove sales down your throat but he will tell you if something should seriously be considered.

I had a unique issue with an aftermarket starter. Its had blown my battery and while others suspected complete electrical damage, Masters knew it was more than likely something much simpler. They found the issue, a simple reset of the device and I was on my way.

DO NOT GO HERE!! I went to get my valve cover gasket replaced, my car had no issue other than leaking oil. When I picked my car up they tacked on a $100 charge for work that I did not ask them to do, and they did not ask me if I was okay with them doing it before charging me. after doing work on it, they were having trouble getting my car to start, an issue that I’d never had before taking it here. I left and returned hours later when they said it was in running condition, didn’t even make it around the block before it broke down and I had to push it out of a busy intersection. When I went back to ask how they could help they said it wasn’t their fault and that they would charge my to look at it and fix it, despite the fact that I TOOK IN A PERFECTLY RUNNING CAR AND AFTER THEY DID WORK ON IT IT WILL NOT START AT ALL. Very disappointed in their unprofessionalism handling this situation.

Aloha, I typically don’t take too much time to write Google reviews…but feel the need based on the amazing service from the owners @ Master Auto. It was Friday May 29th @ 4PM when my radiator started to leak water and I was driving around Kahului (I live in Kihei). I pulled off to the side of the road and called every ‘shop’ I could find in the Kahului area…no one wanted to service me with these emergency conditions…typical Friday afternoon, can’t wait to finish up, even when I asked for emergency service and I’d be willing to pay extra for a tech to stay longer….everyone could not be bothered. So I googled Car Repair and saw the ad from Master Auto Center and btw with great google reviews…so I called them. The owners wife could not of been more gracious over the phone and told me to come in. The owner provided me a fast quote and I paid directly to have the work done. I truly felt like Master Auto appreciated my business….understood my sense of urgency and really understood what it means to help customers out when in need. If you want to vote with your $$ to businesses that truly understand and appreciate customer service….please support Master Auto Center. They stayed a bit late to help me out and I can’t say how grateful and refreshing it was to do business with them. Much aloha!

we really had a great experience taking our van in for new tires everyone was very nice and had the true Aloha . And they gave us a Covid 19 discount to help out through these times!! Mahalo Nui and A Hui Hou from Mr. & Mrs. Starr-White

From the start May and Ian talked with me about the wheel alignment issues I had with my 2007 Ford Ranger. I just came from another business who wouldn’t even help me with the alignment until I agreed to repair other issues I had with my truck. I live on a fixed income and can’t afford to pay almost $500 at the other business and was so grateful that Master Auto Center took me in. I’m not a Dollar Sign to Master Auto but a human being who needed help and they were willing to help me without feeling pressured and I will Highly Recommend Master Auto to all my friends and family and as a Local Hawaiian I have a Huge Ohana.

Fast friendly service. Very knowledgeable and reasonably priced.

Excellent service great price and they even stayed late to help me out!!