Rude on the phone.

We are on island part time. We had some concerns because we had some warning lights being displayed in our BMW. I called first and spoke to Jason. I was provided info about the diagnostic process and cost. They were able to get us in with a day or two. I had them check out the vehicle and the brakes as well. We are on the borderline of needing brakes. They were not a hard sell and gave me pricing options regarding using standard or premium pads. They were not a hard sell and in fact they said we could wait a bit. Everything was very easy and automated. Received my invoice via e-mail. We will definitely take our BMW back for the brakes and future service. They were very friendly and have certified techs. We didn’t feel pressured or like they were trying to make a buck at our expense.

I have been going to Master Auto since I first got my used car 5 years ago. My 2007 CRV runs beautifully still and there have been several times when it did NOT. I am Autistic so finding a reputable, friendly, and HELPFUL auto shop is like finding gold. This place is pure gold. Always taken care of me when I’m at my most distressed and overwhelmed. Always provided clear descriptions about the work needed or how my car was broken. Always answers my questions and I usually have many. NEVER stops being 100% friendly even when sometimes I’m the last person keeping them from going home with my emergency. Most importantly, they help me to find financing so that I can get my car on the road asap. It’s actually helps build my credit score!! Oh yeah, they work really fast too. And guarantee their work. Plainly said, I will never go anywhere else on Maui.

I have been going to Master Auto since I first got my used car 5 years ago. My 2007 CRV runs beautifully still and there have been several times when it did NOT. I am Autistic so finding a reputable, friendly, and HELPFUL auto shop is like finding gold. This place is pure gold. Always taken care of me when I’m at my most distressed and overwhelmed. Always provided clear descriptions about the work needed or how my car was broken. Always answers my questions and I usually have many. NEVER stops being 100% friendly even when sometimes I’m the last person keeping them from going home with my emergency. Most importantly, they help me to find financing so that I can get my car on the road asap. It’s actually helps build my credit score!! Oh yeah, they work really fast too. And guarantee their work. Plainly said, I will never go anywhere else on Maui.

I would highly recommend Master Auto Center! Excellent service and its people. Jason is very accommodating, and he had an excellent communication during my AC service! The service went very fast than I thought! Again, I highly Recommend this auto shop! Service: A/C installation & repair

I would highly recommend Master Auto Center! Excellent service and its people. Jason is very accommodating, and he had an excellent communication during my AC service! The service went very fast than I thought! Again, I highly Recommend this auto shop!

We were having issues with our SUV’s air conditioning and we were concerned about cost and the time we would be without our vehicle. Low and behold, to the best surprise they were able to fix our AC at a reasonable cost and they did it in one business day! We will definitely be using them for our vehicles needs!