David M.

April 3, 2017

Absolutely “Highest Recommendation” for these folks! Personable, knowledgeable, and reliable – everything you want in an auto repair shop.We just arrived on the island from California and I took my 2006 GMC Yukon for new brakes and shocks and they stayed with it until it was done – even a bit “after hours” to make sure I got it back the same day. The final bill was even a little less than quoted because a part of the estimated work didn’t need doing – can you imagine that!

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David A. Martin

April 3, 2017

Absolutely “Highest Recommendation” for these folks! Personable, knowledgeable, and reliable – everything you want in an auto repair shop. I took my 2006 GMC Yukon for new brakes and shocks and they stayed with it until it was done – even a bit “after hours” to make sure I got it back the same day. The final bill was even a little less than quoted because a part of the estimated work didn’t need doing – can you imagine that!

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Response from Master Auto Center

David, Thank you and Thank you for giving us the opportunity to be of service to you. I hope you are completely satisfied and make our garage your home for all you automotive and collision repair.

– Master Auto Center

Maui J.

March 28, 2017

I think this business is closed called on 3/28/17 multiple times no answer or voicemail message. Revision…. So they are still open still can’t figure out why they didn’t answer the phone when I called 5 times. In any case I was able to make an appointment and got my vehicle aligned. They were quick and efficient no waiting my car went right in and was out quickly.

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Response from Master Auto Center

Dear Maui J. My apologizes for the phone issue. We’ve been having issues with provider and hopefully the problem is resolved. We since have had techs come out and replaced some equipment. Let me know again if you experience same. I’m also grad that we were able to get you in and out. It is our goal to always maintain this level of service and always welcome your suggestions. Much Mahalo

– Master Auto Center

TRIX At DAWN

January 5, 2017

Delightful folks, great service… a bit difficult to locate as you can’t see it from the street. I suggest you put the address and phone number on the website mobile ap so folks can find you easier. But my experience was delightful… especially the lady who helped me (at the front desk). Very efficient, friendly and helpful!

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Response from Master Auto Center

Dear Dawntrix Kerry Thank you for your review and suggestion. It is these kind of recommendations and suggestion that will assist us in improving commitment to better serve our clients. We have already contacted our SEO management team to followup on this request. Thank you so much for your suggestion and if there is any other way we can improve our service, please feel free to contact us at any time.

– Master Auto Center

Dawntrix Kerry

January 5, 2017

Delightful folks, great service… a bit difficult to locate as you can’t see it from the street. I suggest you put the address and phone number on the website mobile ap so folks can find you easier. But my experience was delightful… especially the lady who helped me (at the front desk). Very efficient, friendly and helpful!

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Response from Master Auto Center

Dear Dawntrix Kerry Thank you for your review and suggestion. It is these kind of recommendations and suggestion that will assist us in improving commitment to better serve our clients. We have already contacted our SEO management team to followup on this request. Thank you so much for your suggestion and if there is any other way we can improve our service, please feel free to contact us at any time.

– Master Auto Center

Jaymie V.

January 4, 2017

Awesome customer service! The female receptionist was friendly and informative regarding prices and services provided. Being a female and someone who knows nothing about cars I didn’t feel rushed like I normally feel in other auto shops. The receptionist took the time to thoroughly review what the mechanic did and explain what recommendations they had for my car (change of air filter and some kind of leak). She knows her stuff! Another plus is their affordable prices. Honda dealership charges $50+ just for an oil change. I paid $89 for an oil change and multi point inspection. This will be my new go to shop for any mechanical/tire needs. Mahalo for all your help, patience, and fast & efficient service.

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The Maui Hippie

December 17, 2016

Unbelievable Experience! Way way way beyond my best expectations! Mahalo for being there SR! Peace!!

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Response from Master Auto Center

WOW! WOW! WOW! Dear Maui Hippie Going above and beyond is what we intend to keep doing. It is the only way and we will not settle for anything less. However, it is also true that we may slip here and there and when we do, we ask for your support and share with us on what we could do to improve. Much Mahalo

– Master Auto Center

Marilyn C.

November 7, 2016

Received excellent service and reasonable prices. Would definitely come back again and recommend them to everyone! Fast & efficient. Staff very friendly and helpful.

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halley ries

November 6, 2016

Awesome service. Great prices for tires. I always go there for my oil change.

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Kai

November 6, 2016

I got my two front tires replaced here as well as my alignment, highly recommend. The people here were so friendly and helpful and were able to squeeze me in for a same day appointment. I had called several other places and received unhelpful and half ass answers. From calling around I have found most places don’t even offer same day appointments, but rather expect you to walk in and wait for a possible slot, but Kai, the desk employee at SR got me an appointment and worked out a great price for the tires and alignment. After all is said and done I am happy with the service and the work done.

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