David W.
I recently got a flat tire on my car and after running into a few shops that’s where a nightmare to deal with, this shop changed my outlook on a tire dealership. I think it was the owner that I met, but he was so friendly. He gave me a great rate and changed my tire in less than 20 minutes. I was amazing. I would highly recommend this company 100%.
Kelli Hill
I thought I’d actually found a shop where I wouldn’t get screwed. Couldn’t get the owner to return my calls. He really seemed to be a great guy, but I don’t think he knows what’s going on, he didn’t even know I’;d put down a deposit. ( I had just prior had her there and spent a bundle) Next time I pick up truck and steering wheel upside down. That was fixed right then. Got home and steering wheel won’t lock(it’s not the tumblers, like one of the mechanics tried to say. The lock is only 4 yrs old, as whole column was repaired and rebuilt at dealership) the wiper washer isn’t hooked up(that too also worked before) The right signal won’t work at all now. I’m so disgusted. I’m actually terrified that if they’d own up and fix it, something else would get screwed up that I’d have to pay for. It’s reassuring to know that you can’t return calls, but can respond to a review. What happened to your previous response posted right after my review, the one about how you did the best you could? At least you were being honest. Now you’re blaming it on finances. I paid for an addional fuel pump and welding that I didn’t need. The wiper/signal arm isn’t installed correctly and parts that were working when I brought the vehicle to you, weren’t working after you had it…and you got paid handsomely for it! There are two things I detest, one is a liar and the other is a thief.
Response from Master Auto Center
Dear Ms. Kelly Hill. I do want to thank you for sharing this with us otherwise we would not know. We did our best to repair your 1988 Chevy Blazer. There is only so much we can to with a very aged vehicles and especially when we have to work with extremely sensitive finance commitment. We did our best.
– Master Auto Center
R. Ipo Keen
Great people, great service
Response from Master Auto Center
Ms. Keen Ipo. Thank you for your great review. We will continue to seek ways to improve our services and products and earn your and our customer’s business. If you feel there is anything we can do better, please feel free to contact us. Much Mahalo.
– Master Auto Center
DecibelDevil808
Good people great service. Fed me while I waited. Worth every penny.
John Macdonald
I have to say they always fix their mistakes. it is rare on Maui to find a shop that will admit they are wrong and fix the problem even of i had to stay in the shop until from 1pm to 8pm that night, the second time John the manager did not do my alignment right i had to heckle with him a bit but after 39 minutes he put my ranger on the lift and fixed the alignment properly
P R
Good prices. Fast work. Real friendly and local workers.
ullru (ullru)
Great service and friendly staff. They explained stuff really well. Definitely going to return when I need something done
Sonshine Nin
Seriously THE BEST. They’re AMAZING 100%
Robi “Robi Girl” Keliiwaiwaiole
Stephanie Mascak
We got all 4 of our tires replaced here. Great customer service and prices! I visited/called a lot of places to inquire and Master Auto was by far the best! Not only was I looking for competitive prices but also people who care about their customers. Wait wasn’t too long either.